๐ Emergency & First Aid in Venice
In case of emergency, call 112.
This is the European emergency number and works everywhere in Venice.
However, if the situation isnโt life-threatening, you can go directly to the hospital listed below.
In addition, pharmacies can assist with minor medical issues such as fever, allergies, or small injuries.
For example, some pharmacies stay open at night or during weekends.
Finally, save this page on your phone before you leave the hotel โ it works even without internet.
Emergency Venice: quick first aid guide for tourists in Venice โ hospitals, pharmacies, and emergency numbers.
โ๏ธ Emergency Numbers (Italy)
Service Number Use for
112 Unified emergency number Police + Ambulance + Firefighters
113 Police Theft, lost passport, security issues
115 Fire Brigade Fires, boat accidents
118 Medical emergency Ambulance / First Aid
You can call 112 even without SIM card or phone credit.
Operators speak Italian + English
๐ฅ Emergency Rooms (Pronto Soccorso)
๐ฆ Main hospital in Venice (historic center) โ 24/7
โ๏ธ Ospedale SS. Giovanni e Paolo
Vaporetto stop: Ospedale
Emergency Room entrance signed from the vaporetto pier.
๐จ If you are staying in Mestre (mainland)
โ๏ธ Ospedale dellโAngelo (Mestre)
The largest and most modern hospital in the Venice area.
Bus / tram from Venice โ 20 min
๐ฅ First Aid Points (not full ER)
Location Service Notes
Piazza San Marco Tourist First Aid Point During high season (spring โ autumn)
Lido di Venezia First Aid Medical Center Useful for minor injuries / sun-related problems
See our guide on ๐ค How to Get Around Venice for vaporetto stops near hospitals.
๐ Pharmacies (Important!)
Many pharmacies in Venice close for lunch.
โฐ Typical schedule:
09:00 โ 12:30 / 15:30 โ 19:30
Not like USA / UK drugstores.
Night / holiday service (rota system):
Search on Google: โFarmacia di turno Veneziaโ
https://www.ordinefarmacistivenezia.it/farmacie-di-turno.html
๐ข Local tip:
Pharmacies around Rialto and San Marco stay open longer during peak months.
๐ Police & Carabinieri (Lost passport / theft report)
Even though Venice is car-free, the historic centre is fully covered by Police (Polizia di Stato) and Carabinieri.
If you need to report a theft, lost passport or documents, these are the most useful offices.
๐ฎโโ๏ธ Polizia di Stato (Police)
โ For lost passports, thefts, security issues.
- Questura di Venezia (Police Headquarters)
Sestiere Santa Croce, 500 โ near Piazzale Roma
Main police office of Venice.
- Commissariato San Lorenzo
Fondamenta S. Lorenzo 5053 โ between San Marco and Arsenale
Closest to St. Markโs Square (San Marco area).
- Police Office โ Lido
Lido di Venezia
Covers hotels and beach area.
๐ก๏ธ Carabinieri
Another national law enforcement (like Gendarmerie / Military Police).
- Carabinieri โ San Zaccaria (24/7) Campo San Zaccaria 4693/A โ 3 minutes from St. Markโs Square
- SantโElena
Viale IV Novembre
- Murano
Murano island
โ Murano has Carabinieri, but no Police station.
- Lido
Lido di Venezia
Lido has both Police and Carabinieri.
๐ก Polizia Locale โ Urban Presence & Crowd Management
In addition to the Polizia di Stato and Carabinieri, Venice also relies on the Polizia Locale (Municipal Police).
Their role is primarily urban: managing pedestrian flows, supervising public events, enforcing local regulations, and assisting visitors in crowded areas.
In a city where streets are narrow and large gatherings often take place in historic squares, visibility is essential.
The high-visibility yellow and dark uniforms are designed to make officers immediately identifiable in dense crowds.
This allows them to:
- respond quickly to incidents
- regulate pedestrian traffic during peak tourist periods
- assist during public events and festivals
- coordinate with emergency services when needed
In Venice, crowd management is not secondary โ it is part of the cityโs daily safety system.
๐ข Water / Lagoon Emergency
Useful in case of:
- boat accidents or collisions
- engine failure at sea
- medical emergencies on board
- people overboard
- dangerous weather conditions
- navigation emergencies in the lagoon or open sea
The Coast Guard operates throughout the Venetian lagoon and the Adriatic Sea.
Call 1530 only for emergencies involving boats or maritime situations.
Read also: ๐ Venice Lagoon Rules โ What Visitors Should Know
๐ก Extra Useful Tips (from a local)
Pharmacies donโt sell everything like US/UK drugstores.
In the lagoon, internet can be unstable โ take screenshots.
In Venice Google Maps can be inaccurate due to narrow alleys.
โจ Save this page before leaving your hotel โ it may be very useful. No internet? No problem.
Disclaimer:
Information on this page is provided for general guidance only.
Emergency procedures and contacts may change.
In urgent situations always call official emergency services directly.
To understand how Venice works in everyday life โ Real Life in Venice
Continue exploring Venice:
๐ Venetian Islands โ Discover the Lagoon Beyond Venice
๐ How Veniceโs Streets Work: Calle, Campi, Fondamente & Local Names
๐ฝ๏ธ Traditional Venetian Food Guide: What to Eat in Venice (Local Insights)